Privacy Policy
This website is the property of the company DISTILLERIES AND DOMAINES DE PROVENCE, SA with capital of 642 375 €, Registered office: ZA LES CHALUS - 04300 Forcalquier, RCS of Manosque 353 725 732 Within the framework of the use of the Site, the DISTILLERIES ET DOMAINES DE PROVENCE is likely to collect certain personal information about you, in accordance with the provisions of the regulation 2016/679 / EU said General Regulations on Data Protection (RGPD).
The company DISTILLERIES AND DOMAINES DE PROVENCE is responsible for the processing of your personal data within the meaning of this regulation (contact information for the Data Protection Officer: contact@distilleries-provence.com
This Privacy Policy informs you : how to collect, process, and use your personal data and your rights to protect that data.
Before using the Site, please read this Privacy Policy carefully. If you do not wish us to collect your data under the terms of this Privacy Policy, we inform you that we will not be able to respond to some of your requests. We reserve the right to modify this Privacy Policy at any time. We will notify you of any changes before they come into effect by alerting you when you connect to the Site. We therefore encourage you to review this Privacy Policy on a regular basis to ensure you are aware of any changes and how your data is collect and used.
CNIL Mentions
In accordance with law 2004-801 of August 6, 2004 relating to data, files and freedoms, amending the law of January 6, 1978. You have a right to access, modify, rectify and delete data that concerns you (article 34 of the law "Informatique et Libertés"-French Legistation).
The RGPD deletes file declarations to be made with the CNIL.
Only certain preliminary formalities will remain (request for advice for the police / justice sectors, request for authorization for certain treatments of health data in particular).
To exercise your right to access, modify, rectify and delete data, please contact Distilleries et Domaines de Provence - ZA LES CHALUS - 04300 FORCALQUIER.
Visitors to our website can download and extract location data from these images.
Use of personal data collected
We collect on users and visitors of our site. Personal data such as name, e-mail address, personal account preferences; transactional data such as ordering information; and technical data such as information about cookies.
Personal data is generated by a technical process such as the contact form, comments, cookies, orders or the integration of third-party services.
During your visit of the site, we follow:
The products you saw: we use them to, for example, display products you've recently seen
Location, IP address and browser type: we use them to estimate taxes and shipping costs
Delivery address: we will ask you to enter it to estimate the delivery costs before you place an order, and to send you the order!
We use cookies to track the contents of the cart while you browse our site.
When you purchase from our website, we will ask you to provide information including your name, billing address, delivery address, e-mail address, phone number, payment details / credit card and possibly account data such as name user name and password.
This information will be used for:
• Creating your account and managing your identification and authentication.
• Respond to your requests and comments.
• Send information about your account and order
• Respond to requests, including refunds and complaints
• Payment processing and fraud prevention
• Set up your account for our shop
• Comply with any legal obligation, such as the calculation of taxes
• Improve the offers of our shop
• Facilitate the use of our site
• Conduct statistical analysis (anonymously) on the site's activity to measure in particular the satisfaction and the quality of services and thus allow the improvement and optimization of the site.
• Send you marketing messages if you want to receive them.
If you create an account, we store your name, address, email, and phone number, which will be used to pre-fill order confirmation for future orders.
We usually store your information for as long as we need it for the purpose for which we collect it and use it, and we are not legally obliged to continue to retain it.
For example:
• We store order information for 6 years for taxes and accounting.
• We store the marketing information for 3 years
This includes your name, email address and billing and delivery addresses.
We also store comments or reviews, if you choose to send them.
Visitor comments can be verified using an automated spam detection service.
We undertake never to disclose your personal data to a third party intending to exploit them for direct marketing purposes unless you have expressly informed you of this possibility and have received your express prior authorization.
Protection of the minors
In accordance with Article L. 3342-1 of the French Public Health Code, which states that selling alcohol to minors under eighteen (18) years of age is prohibited, the buyer agrees, by filling the order form, to be eighteen (18) years old at the date of the order at DISTILLERIES ET DOMAINES DE PROVENCE.
Who from our team has access to the data
List of our team members who have access to the information you provide us:
• Frédérique Brion
• Sophie Imbert
• Aurore Bernardini
Order information such as what was purchased, when and where it should be sent customer information such as your name, e-mail address, billing and Delivery Information.
Our team has access to this information to process orders, make refunds and help you.
Comments
When you leave a comment on our website, the data entered in the comment form, but also your IP address and the user agent of your browser are collected to help us detect unwanted comments.
After validation of your comment, your profile picture will be visible publicly next to your comment if you wish.
Media
Visitors to our website can download and extract location data from these images.
Cookies
If you submit a comment on our site, you will be asked to save your name, e-mail address and website in cookies.
It's only for your comfort so you do not have to enter this information if you post another comment later.
These cookies expire after one year.
If you have an account and log into this site, a temporary cookie will be created to determine if your browser accepts cookies.
It does not contain personal data and will be deleted automatically when you close your browser.
When you sign in, we'll set up a number of cookies to save your login information and screen preferences.
The lifetime of a login cookie is two days, which of a screen option cookie is one year.
If you check "remember me", your cookie will be kept for two weeks. If you log out of your account, the login cookie will be deleted.
By modifying or posting an article, an additional cookie will be saved in your browser.
This cookie does not include any personal data. It simply indicates the identifier of the article you just modified. It expires after one day.
Embedded content from other sites
Articles on this site may include embedded content (eg videos, images, articles ...). Content embedded from other sites behaves in the same way as if the visitor visited that other site.
These websites may collect data about you, use cookies, embed third-party tracking tools, track your interactions with these embedded content if you have an account connected to their website.
Statistics and audience measurements
Google Analytics
The Analytics Universal cookie, a performance cookie, is deposited by Google Analytics Universal. It makes it possible to make statistics of use of the Site by the Net surfers, such as, the number of pages visited, the frequency, the duration and the recurrence of the visits. For each unique visit, Google Analytics assigns an identifier that is generated randomly and anonymously.
The analysis of your navigation and your behavior on the Site allows the development of anonymous navigation profiles. This information may allow distilleries-provence.com to improve the technical characteristics and organization of the Site to best meet the actual use you make of the Site.
To learn more about the data Google collects, you can review Google's privacy policy at https://www.google.com/intl/en/policies/privacy/.
To learn more about these specific cookies, you can visit the Google Developer Guide, available at https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage.
Facebook Pixel
The Pixel Facebook is an analysis tool to measure the audience of the site and interact with the user in the context of marketing actions or retargeting.
Your browser can be set to automatically accept cookies or reject them. You also have the option to disable the storage of cookies (as a whole or by purpose), to be alerted when a cookie is issued and to see its content and its period of validity.
In accordance with the Regulations, you may at any time object to the registration of cookies or delete them by referring to the user manuals of your browser and / or your computer.
The cookie instructions for the most commonly used browsers are available at the following links:
- Microsoft Internet Explorer® : https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies
- Mozilla Firefox® : https://support.mozilla.org/fr/kb/activer-desactiver-cookies-preferences
- Google Chrome® : https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=fr
- Apple Safari® : https://support.apple.com/kb/ph21411?locale=fr_CA
- Google Analitycs : https://tools.google.com/dlpage/gaopt out/?hl=fr
It is stated that for technical reasons, disabling cookies may limit your access to the Site.
Distilleries-provence.com also uses the following social networks and platforms sharing buttons:
· Facebook®, operated by Facebook Inc., headquartered at 1601 S. California Ave, Palo Alto, CA 94304, USA;
· Instagram®, operated by Facebook Inc., headquartered at 1601 S. California Ave, Palo Alto, CA 94304, USA ;
When you interact with these share buttons, your browser establishes a direct connection to the servers in the corresponding social network.
The code of the share buttons files cookies to trace your navigation, whether or not you use these buttons. The content of the share button is transmitted by your browser to the social network and stored on its servers.
By integrating this sharing button, the social network is informed that you have visited our Site.
It can thus associate your navigation on the Site to your user account of this social network. If you do not want the social network to collect data about you through the Site and link it to your user account, you must disconnect from the social network before visiting the Site.
If you are not a member of the social network, it is possible that it retrieves and records personal data about you and, in particular, your IP address. In any case, distilleries-provence.com has no control over the exact content of the data thus collected.
The use of sharing buttons is exclusively operated respectively by Facebook, Youtube and governed by their terms of use, available at the following addresses:
• For Facebook: https://fr-fr.facebook.com/policies/cookies/
• For Instagram (bought by Facebook in 2012): https://help.instagram.com/155833707900388
• For Youtube: https://www.youtube.com/static?template=terms&gl=FR
• For Google: https://policies.google.com/technologies/cookies
Facebook® is a registered trademark and belongs exclusively to Facebook Inc.
Instagram® is a registered trademark and belongs to Facebook Inc.
Youtube® is a registered trademark and belongs exclusively to Google LLC.
Use and transmission of your personal data
Third party providers with whom we share your site's data:
• La Poste: https://www.laposte.fr/
• Payment by credit card with BNP Paribas - Mercanet
• Google Analytics
• Youtube: https://www.youtube.com/ (Privacy Guide)
• Facebook: https://fr-fr.facebook.com/business/gdpr
• Instagram (bought by Facebook in 2012): https://help.instagram.com/155833707900388
• Web Hosting: Wharf 13 implements any reasonably appropriate means and procedure to ensure the integrity, confidentiality and security of the data being processed. In particular Quai 13 is prohibited from assigning or communicating to third parties the data processed by the Service.
Quai 13 has its own infrastructure, its own datacenter, and does not depend on any stakeholders. The data is hosted seamlessly in France.
Storage times of your data
If you leave a comment, the comment and its metadata are kept indefinitely. This will automatically recognize and approve the following comments instead of leaving them in the moderation queue.
For users who register on our site (if this is possible), we also store the personal data indicated in their profile.
All users can view, modify or delete their personal information at any time (except their username).
• We store order information for 6 years for taxes and accounting.
• We store the marketing information for 3 years
Site managers can also view and edit this information.
The rights you have on your data
In accordance with the regulations applicable to the protection of personal data, you have the right to access, rectify, erase, limit the processing, portability and opposition to the processing of data concerning you.
You have the right, depending on the case, that your data are rectified, completed, updated, locked when they are inaccurate, incomplete, equivocal or outdated, or whose collection, use, communication or conservation is prohibited. You also have the option to withdraw your consent to the processing of your data at any time.
You also have a duty to erase your data in the cases listed by the regulations.
You can exercise these rights on simple request to DISTILLERIES AND DOMAINES DE PROVENCE by email to the following email address: contact@distilleries-provence.com. We promise to respond within a maximum of one month from the receipt of your request. This period may be extended by two months because of the complexity and the number of requests.
For all inquiries concerning the protection of personal data, you can contact the address mentioned above.
Contact information
Please make your requests by post or email. For more information on the procedures to be followed or files under investigation, please contact:
Distilleries et Domaines de Provence - ZA LES CHALUS - 04300 FORCALQUIER.
Contact: Frédérique Brion: fbrion@distilleries-provence.com